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When space, time and money are at a premium, it's
time to take advantage of the Online Bookstore Service
offered by ClassBook.com. Let us handle the operation of your
bookstore!
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ClassBook.com will work one-on-one with your school
to ensure that the bookstore is customized to meet the needs of
the school. This is accomplished through utilization of the "user friedly"
web-based tools.
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Founded in 1992 as a used textbook retailer serving both schools and individual
student buyers, ClassBook.com became one of the first textbook vendors to move its
retail operation online. The firm entered the e-commerce market in early 1996, initially
providing fulfillment of entire curriculum requests for used and new textbooks
to schools nationwide. Based on feedback from our clients, the firm
identified that the bulk procurement process was becoming a burden to schools.
Therefore, ClassBook.com initiated an e-commerce solution in 1999 to eliminate the
need for bulk-buying and created creating an internet based point of sale system that would
interact directly with the student body of each school.
ClassBook.com launched its first e-commerce bookstore in the 1999-2000 academic year and
represented more than 20 schools as they moved their bookstore service into
the online environment. ClassBook.com learned quickly that the most effective way to
provide the ultimate customer experience was to manage the process from beginning to end;
including customer service, inventory and account management.
From 2000 to the present, ClassBook.com has developed and implemented many of the most
innovative solutions in the online bookstore industry. This has been a direct result of our
commitment to always putting the needs of our client schools first. Our account management
process includes detailed conversations with each client at the end of every school year to
determine the effectiveness of the operations and to gather feedback we can use to improve our
service. As such, many of the dynamic features that now make ClassBook.com a best-in-class
business solution are ideas and requests that came directly from the specific needs and suggestions of our
customer base. Best of all, our flexible platform was designed to facilitate easy customization,
allowing a majority of the requests to be implemented within a very short period of time.
By enabling our clients to drive development, each school benefits from the experience of dozens
of other institutions who have faced similar challenges over the years. By utilizing the
knowledge gained through ongoing direct and honest communications with our clients,
ClassBook.com has been able to develop solutions that anticipate the needs of the
school and react effectively to those unique challenges that each institution faces,
regardless of what stage they are at in the development of their online solution.
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